Anonymous
map-marker Philadelphia, Pennsylvania

Never received products that I paid for

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I ordered what was supposed toe be a lipstick for the price of $6.00. That was 6 months ago. Never received it. They sent me a fake tracking number .
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User's recommendation: NEVER BUY FROM THIS WEBSITE!!!!!!!!!!!!!

Anonymous
map-marker Norfolk, Virginia

Where are my products

I ordered products 2 years ago and every month I've been trying to contact someone about my products.
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Amamda S
map-marker New York, New York

Worst company ever

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Made an order late last year, never received my order, tried contacting them several times after a few emails a lady responded and asked for my order number which i provided, after that i tried contacting them back for a follow up nd i never got back a reply, refund or the items.
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Mary S Dfz

Status of complaint

I want to know my status of my product that I never received from Pascal. Please advise. I ordered a lipstick from the Pascal company and never received the product. I received an email and notification that it was received but I never got it. When I called the post office they said it was somewhere in Connecticut and it was received. I paid for it and either want the product or my money back. I think this company is a sham and needs to be reported because I see other consumers who have ordered from this company and been defrauded. I want to know what I need to do from here. Please contact me and let me know my next move with going forward with this claim
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Loss:
$20
Reason of review:
Poor customer service

Preferred solution: Full refund

Stephanie F Juq

Horrible service

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Color By Pascale - Horrible service
Ordered three mascaras in June of 2017 and it’s Feb 2018 still have not received them
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Reason of review:
Order processing issue
Poua L

DO NOT BUY

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I got ripped off. Their page says things are free but you have to pay shipping and handling. They send you a tracking code and it doesnt even send to your address. Its already an existing tracking code that sends to somewhere else. Dont even try contacting them because they wont solve anything.
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Reason of review:
Not as described/ advertised
Mona L Xzz

Scammers

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Updated by user Apr 25, 2018

Today is April 25th, 2018 and to date,I have still not heard from this company to resolve my issue.

Original review Mar 26, 2018
I ordered lip gloss from this company in June of 2017....it is now March of 2018 and I still don't have my lip gloss. Does anyone know where there people are located. I need this info in order to turn them into my state's Attorney General. I should have come to this page first before ordering anything. I intend to sock it to them once I know who is behind this scam . I'll own this company . I've read so many other stories like mne and wondered why these people aren't in jail. I'm tired of people taking my money and providing nothing. I will be contacting the state's Attorney General ...even without an address or phone number.
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Loss:
$15
Cons:
  • Money taken out and no purchased
  • Bad customer service
  • Scammed me out my money
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

1 comment
Guest

I’ve ordered once from them. They ship from China.

And it took me 4 months to receive my item. And they don’t ever respond to emails.

dawana d

Terrible Company SPAM

I ordered 6 to 8 lipsticks by in April 2017. They shipped to a address in Salinas, CA but in live in Virginia. I ordered 6 to 8 lipsticks. It was shipped to In/At Mailbox, Salinas, CA 933901 on June 10, 2017 at 3:40 pm. I emailed them at least 5 times and NEVER received a response or my items or a refund. Made worst by the fact, they have no telephone number so trying to track them down is impossible. I still would like a FULL refund of my money $60.00. I will NEVER shop with them again. NEVER!!! I was ripped off. RIPPED OFF RIPPED OFF!!!!! I am still very upset about the transaction.
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Loss:
$60
Reason of review:
never received it

Preferred solution: Full refund

Anonymous

Awesome

Got what was described . Loved the quality and color. I only paid under $2 fir a $14 lipstick. Stays on well.
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Reason of review:
Good quality
Anonymous

Unreceived

I never received my package in spite of ordering it over a year ago
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Reason of review:
Order processing issue
Anonymous

Don't fall for the scam!

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I ordered 3 lipsticks from this company in March of 2017. It is February of 2018 & I have received nothing. No response to my emails & there is no phone number to call. Please ladies, beware. I basically donated 17.95 to a scammer.
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Reason of review:
Problem with delivery
Norbert Ums

SCAM OF A COMPANY

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I ordered 1 lip gloss from this company back in October, they took my $17.95 & NEVER shipped a thing!!!! I emailed them several times in good faith about it and NEVER heard a word back from them!!!! COMPLETE CRAP TO TAKE MONEY FROM SOMEONE WHO LIVES ON SOCIAL SECURITY!!!!!! Shame on YOU!!!!
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Reason of review:
Order processing issue
Prachi Czx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam!!!

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I bought three lipsticks back in February of this year. O never received tracking number information nor my product...I contacted customer service who ignored all my emails and on Facebook all I got was an automated reply and then blocked. Beware they are scammers. They will take your money then block all contact with them.
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Anonymous

Crazy people

I ordered something in August of last year n hasn't received or gotten any response since from any emails I've sent them.
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Reason of review:
Problem with delivery
Leopoldo Zpn

I ordered a lipstick, got false updates on its whereabouts, messaged them, got blocked on messenger, emailed them, no reply

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Color By Pascale - I ordered a lipstick, got false updates on its whereabouts, messaged them, got...
Color By Pascale - I ordered a lipstick, got false updates on its whereabouts, messaged... - Image 2
Color By Pascale - I ordered a lipstick, got false updates on its whereabouts, messaged... - Image 3
Color By Pascale - I ordered a lipstick, got false updates on its whereabouts, messaged... - Image 4
Color By Pascale - I ordered a lipstick, got false updates on its whereabouts, messaged... - Image 5
I ordered a lipstick from them, they sent me updates on shipping and delivery via messenger as i requested. I got a message saying it was delivered, and it wasn't in my mailbox when i checked. I saw somewhere to wait for a few days, so i patiently waited 3 days. Still no product. I went to message them, ans i was blocked from sending them messages. I checked the tracking number they gave me and it said my package was successfully delivered to some place in California. I do not live in California, nor have i ever been there. I then emailed them a screenshot of the tracking page, and have since not heard back from them and been blocked by them on messenger. I attached a few photos, i don't have the screenshots of my attempts at messaging them due to a recent phone crash, but if i am able to add them later (they're on my pc) i will.
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Cons:
  • Did not receive any service from anyone
  • That they scammed me paid and no product delivered
  • Being scammed out of my money
Reason of review:
I am not happy
Amarilys Bcc

Order on 6.20.17

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Color By Pascale - Order on 6.20.17
Never received the order but they charged my card for the transaction. Tried to message them back on FB and the page was removed but somehow I was sent a message from them just Thursday 7.27.17. I just want my money back smh
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Reason of review:
Order processing issue

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