Color By Pascale
Reviews and Complaints
Anonymous
Color By Pascale
Sent totally wrong product and tracking
Reason of review:
Order processing issue
Valentine Tqv
Where is my lipstick ?
I purchased your lipsticks 2 of them in April. The end of April and haven't received them yet. What kind of business takes this long to send orders ? The lipsticks look divine wanting my product that's all . $ 11.98 as shipping and handling. I want the product.
Reason of review:
Problem with delivery
Anonymous
Color By Pascale Shipping Service Review
Place an order with a company by the name of color by Pascale water to lipsticks on January 23rd it is now February 26th 2017 and I still have not received either item I had to file a case with PayPal
Reason of review:
Order processing issue
Anonymous
Scam?
I placed an order and it the tracking number says it was delivered in Unionville, PA but I live in Maryland. I reached out to the company, and received no response. By reading some of the reviews and complaints it seems that people got the product three weeks later. I'm not sure if this will happen for me, but I find it to be strange that they were very responsive to me until my order said it was delivered, and now I can't get a response. This site should really be dinged as a scam. I reported it to facebook that the business page should be taken down.
Loss:
$6
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
After waiting for three weeks and trying to get in touched with customer service for week the ordering number color by pascale give to me wasn't working.
I send email to customer service no reply I kept getting the same message your ordering is on a way but color by pascale already taking the money out of my account. Them I read the reviews on color by pascel website it was not good lot of people's did not get their orders. But thank God I receive my on Friday after three weeks and I love my lipstick thank you. I wrote a bad review on the website because I did not get a reply back. Please color by pascale y'all need to get back to your customer.
Reason of review:
Poor customer service
Anonymous
Where is my merchandise
June 15-16. I paid for my mercandise to be delivered deliver the merchandise or refund my money
Reason of review:
Problem with delivery
Anonymous
Nothing but ***!!!
NOT WORTH IT!!! Just received mine. Total waste!!! One came broken, the lipstick attached to the cap and the other stinks like it was in a butt. These pics are NOT of the company. So laughable as in the pics they have pics of MAC lipstick. Ugh! I'm never mail ordering lipstick online from China.
Reason of review:
Bad quality
Anonymous
Scam!
I haven't received my order after 6 weeks. They also haven't responded to me. They are scammers.
Reason of review:
Bad quality
Anonymous
I ordered 5 lipsticks and did not receive what I ordered and Paypal would not reimburse me.
I was thinking I was ordering brand name lipsticks and did not get. I was reimbursed by Paypal for only 2 lipsticks. They would not reimburse me for the $17.92 for 3 lipsticks--one I never even got. They were ALL dollar store lipsticks or knockoffs. Tried to contact the owner and all I got was a chinese store menu through facebook. NO answer on phone or through website. Paypal did not care and could not even understand it was a scam. Spoke with Matt (claimed he was a supevisor) and he said I did not respond to claim on time. They had to resubmit my claims about 3 times b/c the reps did not understand what I was trying to tell them. VERY ANGRY WITH COLOR BY PASCALE AND PAYPAL!!!
Reason of review:
Problem with delivery
Anonymous
Unfortunately a scam
The company gives an appearance of being legitimate, after placing an order I did receive a tracking number two days later by email and FB messenger, however that is the extent of legitimacy. It has been three weeks with no update to the tracking. The company stated that if I needed to contact them with any questions, doing it through Facebook messenger was the best way, however, when you try to send them a message it says, "This person isn't available right now, message could not send", so something to that effect. Very disappointing. I am disputing the charges with my bank, you all should to. I normally do research on companies before buying from them, unfortunately I did not with this one.
Reason of review:
Problem with delivery
3 comments
Anonymous
Color was not a real color
When I applied your lipsticks the color did not match the color you advertised. The colors were all a light pink on me I was very disappointed. I don't want lipsticks too be sent and charged too me.in the future. Thank you Leslie Marie Rodriguez....Bakersfield CA
Reason of review:
Not as described/ advertised
Anonymous
Order went to another state.
I ordered the lipstick that was promoted on Facebook. I paid $5.99 for shipping, got tracking number. I read reviews of how many people like the product. I received notification that it was delivered to my home in California. Last Saturday when I check the mail, it was not there. When I checked the tracking number, it was delivered to Maryland. How can they say it was shipped to California and send it Maryland? This company is bogus! There is no phone number and I am sure the webiste if fake. Facebook promoted it and should refund us. I am disgusted with these scammers and they should be prosecuted!
Loss:
$6
Reason of review:
Problem with delivery
Preferred solution: Full refund
Anonymous
Bad
Ordered 2 lipsticks on march and never received them.
Reason of review:
Problem with delivery
Anonymous
My Lipstick Arrived Broken
I bought two lipsticks from them. After waiting over a month for them one arrived broken. I contacted them and they never responded! Do not buy from them! It's a total ripoff!
Reason of review:
Damaged or defective
Anonymous
Never received my order!!!!
I ordered some lipstick and have yet to recieve it. I was never able to track it either. Upon trying to find a customer service number, nothing came up! Just a email address.
Reason of review:
Order processing issue
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I just disputed my charges. The funny thing is I was looking through the comments in Facebook and other people was giving this company praise.
Never again! I'll just stick to the sites I know.
They do that themselves to suck people in with fake feedback
My order was delivered to another state. My messages to the company cant be delivered either