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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Turnaround Time
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Update by user Jul 26, 2017


As of today, I have not been contacted by anyone from Colors by Pascale. I have not received my 4 lipsticks OR the shipping cost of my order.

Original review posted by user Jun 26, 2017

I ordered for lipsticks from them, and I paid for the shipping. The order was shipped, but it was shipped to somewhere in Pennsylvania, even though I live in Vermont.

The addresses are completely different from each other.

I emailed them three different times, to which I have not received a response. My next step is to notify UPS and find out why the order was sent to Pennsylvania and not to me, in Vermont.

Review about: Delivery Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $24.

Preferred solution: Deliver product or service ordered.

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